3CX and EBP integrate to offer a boost in productivity and efficiency within the workplace
3CX, developer of the next-generation software based Unified Communications System, and France-based EBP are pleased to announce the successful integration between 3CX?s PBX and EBP, one of France?s most successful suppliers of customer relationship management solutions.
The integration between 3CX and EBP will provide a tremendous benefit in terms of productivity for EBP?s 560,000 customers throughout Europe. EBP?s suite of CRM solutions provides a convenient method for businesses to manage customer data and interactions in order to provide seamless, comprehensive customer service across channels. In addition, end users leveraging EBP solutions will enjoy features that can strengthen employee, vendor and partner relationships as well. EBP?s robust CRM solutions will gain a competitive edge by optimizing the productivity of every department within an organization.
EBP users will now be able to take advantage of the benefits of 3CX?s software-based PBX as well. This includes the potential to achieve immense telco cost savings and streamlined communications capabilities. installation and deployment of 3CX?s Unified Communications System can be achieved within just a few hours. And while EBP users will also be able to benefit from the technical support of 3CX?s global network of partners, the integration of 3CX?s cloud-based PBX requires no additional training for internal IT resources.
The partnership between 3CX and EBP promises to yield tremendous results for end users and resellers alike, as the integration creates a powerful combination of cost savings, workforce optimization tools and convenient communications capabilities.
Axelle Bourgeois, Regional Sales Manager France, 3CX, said:
?One of the main benefits of 3CX is that it offers businesses increased productivity. With integrations with quality CRM systems such as EBP, businesses will receive the boost in productivity they need while at the same time take advantage of the advanced UC features 3CX has to offer?.
Arnaud Douin, Customer Relation Assistant Director, EBP said:
?With this partnership with 3CX, we want to offer our customers the competences and knowledge of a PBX expert. This interface allows them to access a complementary solution within a very reasonable budget. Integrated with the powerful EPB CRM, this new product will offer a new path to growth to SMBs?.
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