Note: When applying for additional lines, visit the website www.telkom.co.za, or contact a company that specialises or facilitates these transactions for companies. Additional lines that will be connected to a PBX will require a Telkom SF71 document, plus information of the PBX supplier such as the license information, etc.
Analyse the call charges – local, national, international, cellular, etc. If these appear excessive to the client then you may wish to recommend the installation of a TMS (if one is not already in place) for monitoring all calls (incoming and outgoing) and to identify where these costs originate from. VoIP (Voice over IP) is also a fantastic way to reduce spend on calls. Access our list VoIP providers by clicking here.
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Having operated in the industry for over 20 years we have the expertise and contacts to help you on your journey to telecoms success.