In the world of business, first impressions and efficiency matter. Your telephone system is often the first point of contact between your company and a prospective client, so it’s important to make sure it is up to standard. PBX systems are also often crucial to the internal functioning of a company by connecting employees and facilitating communications with clients.
A cloud PBX is accessible over a cloud-based IP network. By using a cloud hosted PBX system, you can make and receive phone calls via IP phones and softphones installed on your mobile phone or desktop, and the voice traffic is routed via an internet network using VOIP technology.
A cloud or hosted PBX is simply a business phone system that is physically hosted offsite, meaning that the only hardware housed within the business are the phones being used. A big advantage of hosted PBX solutions is that they offer a wide range of features that are usually only available on enterprise-level traditional telephone systems. If you need access to features such as voicemail-to-email, auto-attendant, call forwarding or call recording, then a hosted PBX solution could be right for you.
However, before you make the switch to a hosted PBX solution, it’s important to make sure that your site is ready for it.
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