Change is on the horizon for freshphone users, as Euphoria Telecom has announced the discontinuation of its popular service. As of 1st February 2025, freshphone will no longer be supported, leaving customers with important decisions to make about their communication needs. But don’t worry— Euphoria is offering alternatives to ensure the transition is as smooth as possible.
What Does This Mean for freshphone Users?
If you’re currently using freshphone, here’s what you need to be aware of:
- Service Discontinuation: Services will cease to operate on 1st February 2025.
- Transition Options: Euphoria Telecom encourages freshphone users to explore other options within their portfolio, including the Express Extension or one of their other services tailored to your specific needs.
- Exclusive Offers: Customers transitioning to a Euphoria Extension, the company is offering a one-time special, which includes:
- Free installation.
- The first six months free (excluding call charges and hardware costs).
- Competitive minute rates of 59c for mobile and 29c for landline.
Making the Switch
If you’re a freshphone customer looking for seamless communication, this is an opportunity to take advantage of Euphoria’s services. Either upgrade to an Express Extension or opt for another service.
For those considering alternatives, Euphoria understands that the change may be challenging. That’s why they’re providing more than three months’ notice so that customers have ample time to make the switch.
Why Is freshphone Being Discontinued?
Euphoria Telecom’s decision to phase out freshphone stems from its focus on delivering more advanced and feature-rich services. By discontinuing older products like freshphone, the company can direct resources to developing newer technologies and solutions that provide greater value to their customers.
What Happens Next?
Here’s a quick guide to help users navigate the upcoming changes:
- Explore Your Options: Whether it’s upgrading to an Express Extension or choosing another reliable service, contact Euphoria’s sales team to discuss the best solution for your business or personal communication needs.
- Take Advantage of Special Offers: If you opt for a Euphoria Extension, you’ll benefit from free installation and six months of service without paying for calls or hardware costs, along with competitive call rates.
- Plan for the Transition: If you choose to move to an alternative VoIP provider, make sure to act swiftly and explore your options before the 1st February 2025 deadline.
Euphoria Telecom’s decision to discontinue freshphone can certainly feel disruptive for many users who have relied on the service but it also presents an opportunity to upgrade to more advanced and reliable communication solutions.
