Compare Call Centre providers

Most businesses run a Call Centre (ER) or Contact Centre (RE) without realising it. If you deal with customers, there's an opportunity to improve their experience with your business.

Call center is a place that consists of computer-based telephone networks and associated equipment that provide service to both individual and business customers. Call centres are centralised office locations through which organisations make contact with their customers. Call centre functions can be delivered through a combination of in-house technology, or third-party telephony services. The cost of operating a call centre are substantial, which is the main reason why many small businesses are unable to have call centres. 

Every business stands to benefit from using a contact centre solution, but with all the options available, choosing a suitable provider can seem complicated and difficult. We remove the complexity and make it easier for you to make an educated buying decision.

Always look at some of the most common contact centre providers who have proven themselves in the market. Remember that this is a consultative process, and it is always recommended that you work closely with your chosen provider so they have a better understanding of your environment, goals, objectives and budget so they can build a turnkey solution to meet your specific requirements.

WhichVoIP is the only call center comparison site that breaks down the costs of running a call center by provider cost, features, call handling, telco, and more. Compare Call Centre providers and Contact Center Solutions in South Africa with feedback from real customers. Check our Call Centre comparison to find the cheapest South African call centre for your business. 

Find The Top Call Centre and Contact Centre Providers in SA

Compare call centre companies and providers in South Africa and find the best and most affordable provider and contact centre solutions.
 
Take a look at some of the leading Call Centre and Contact Centre providers in South Africa and click “Get Quotes” for your free quote from our accredited and qualified partners.
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Euphoria Telecom

4.5/5

#1 CLOUD-BASED HOSTED PBX AND CALL CENTRE SOLUTION

Euphoria Telecom is a leading cloud-based business telephony provider in the South African marketplace. Euphoria’s groundbreaking PBX system has over 200 powerful features that will take any business to the next level.

Agent Price


Setup Fee

Term

R295.00 - R395.00 (with Preview / Power Dialer) - includes. 5-year storage)

R1,500.00 base fee & R80.00 per agent

3 month initial term, then month to month

SCOPSERV HORIZONTAL

ScopServ

5/5

ENGAGE CUSTOMERS WITH UNIQUE XCALLY TECHNOLOGY

ScopServ Integrated Services is the sole distributor in the Sub-Saharan African region for the ScopServ suite of products as well as the xCally Contact Centre Solution. We offer both premise-based and SaaS IP-based PBX, Contact and Call Center, Unified Communications and Collaboration technologies.

Agent Price

Setup Fee

Term

From R399.00 – R899.00

Subject to project scope

Month to month

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Smartz Solutions

5/5

PROUDLY SOUTH AFRICAN COMPANY DISRUPTING THE CONTACT CENTRE MARKET

Smartz Solutions is a dynamic CCaaS software development company. We specialize in managing customer and employee experiences through our enabling technology. Our success is based on technological foresight and strong business knowledge, enabling us to develop integrated solutions that meet your business needs.

Agent Price

Setup Fee


Term

R890.00 (incl. 3 months storage)

First day service included, thereafter R1,575.00 per hour

Month to month

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Telviva

5/5

JOIN ONE OF SOUTH AFRICA’S LARGEST TELECOMS COMMUNITIES

Telviva is the flagship service brought to you by Connection Telecom, one of the leading technical firms in South Africa. The team at Connection Telecom are experts in IP technology, SIP, hosted telephony, network architecture, Asterisk and Cloud based applications.

Agent Price

Setup Fee

Term

From R495.00 – R810.00 (Min. 10 users)

Subject to project scope

Month to month

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