More businesses are transferring their apps and data to the cloud for improved security, scalability, and simplicity. Another collection of products that provides benefits to consumers is cloud communications. So what does the future hold in this area? Nicholas Kyriakides, Co-Founder and COO of netTALK CONNECT and netTALK MARITIME, discusses the trends to look out for and offers a glimpse into the future of cloud-based communications.
The acceleration of cloud adoption was fueled by the pandemic and the need for remote access to mission-critical apps and services. While still a relatively new service, cloud communications provide scalability, dependability, and considerable cost savings to enterprises – those benefits are already industry standard. According to IDC, spending on computer and storage goods for cloud infrastructure climbed 12.5% year over year to $15.1 billion in the first quarter of this year.
Organizations that implement a complete set of remote work regulations while keeping effective and thorough cloud-based communication channels will be well equipped for the future of work. The strategic benefits for businesses are clear: a richer customer experience, a broader talent pool, and the ability to offer more flexible working environments.
Video meetings, team collaboration, call monitoring, recording, forwarding, and admin management are all possible in a cloud-based environment, giving companies a range of in-office interactions while working remotely.
Read more at source: Toolbox
