WhichVoIP Shape

Bicom Systems: 3 Problems with “Free”

WhichVoIP Favicon
Problems with Free PBX

First off, is anything really ‘free’ in this world? Chances are, if it doesn’t cost you money now, it will in the long run. Especially if you are trying to grow your business like I know you all are! 

Keep reading to hear three problems that come with a ‘Free’ PBX System. 

1. Lack of Scalability

Let’s start with the biggest problem, lack of scalability. Many start-up companies take advantage of a free hosted solution because of the lack of initial capital. But as soon as they start growing, they are held back by the lack of expandability of the platform.  

2. Lack of Support

Just like most toys need batteries, most hosted solutions require support. The problem is, most free solutions are inconsistent with support and training. They have online forums that other users can comment and ask questions on. As well as paid support. Your hosted solution may be ‘free,’ but unfortunately, support is not covered under the free umbrella.

This was a concern for a new Bicom Systems partner. He was unsure of the confidence the provider had with support and response times. Hesitant to continue, find out how Bicom Systems became the knights in shining armor for Lansalot Limited in this case study. 

3. Responsibility 

When something goes wrong with your product, your customers will look at YOU. That is the risk of being a reseller. The vendor is rarely the one to blame. Since you are taking on the responsibility, you need to sell a solution that you can stand behind. If you have limits on growth and insufficient support, it will be hard to come off as accountable. 

To grow your business, do it right the first time. Remember, a free PBX will only get you so far, has restrictions, and free will cost you in the long run. 

Speaking of growing your business, take advantage of our BLACK FRIDAY sale! New customers will get 67% off SERVERware Mirror Edition.

The deal is valid until November 29th, click here for more details

Black Friday Sale











Source: Bicom Systems – Blog. Go to the orginal article.

Did you know that we have just updated all our comparison sections? What better way to make an informed decision for your business than to compare offers from different providers?
Click any of the following options to check them out

, or Leave your detail and have a few providers contact you!

PS. If you are a Telecoms Reseller in South Africa, be sure to check out Telecoms-Channel, which is specifically designed to provide you with content, insight and analysis to establish yourself as an authority in the industry.

About WhichVoIP.co.za

Since 2009, WhichVoIP.co.za has helped thousands of South African business to make better buying decisions for phone systems, VoIP and Fibre and Wireless internet connectivity. In this time, we’ve facilitated the connection of 50,000+ users through our network of 500+ telecoms providers.

If you need a quote on a telephone system, VoIP, or other business communication solutions, click here to get one in a flash.

Visit our website for the latest telecoms news in South Africa, advertising options, and our comprehensive provider directory.

We've helped thousands, now let's help you.

We are committed to helping you to make an educated buying decision, and finding the best telecoms partner for your business.

Compare VoIP Providers in South Africa