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Avaya to demonstrate ‘innovation without disruption’ with use cases enabling seamless customer, employee experiences at GITEX Global 2022

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Solutions will highlight the capabilities of the Avaya OneCloud platform as well as the breadth and depth of its ecosystem.

Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced its participation at the 2022 edition of GITEX Global, where the company will demonstrate solutions to help its customers simplify and speed innovation and efficiencies in delivering exceptional experiences without disrupting their operations.

Throughout the week of the event, Avaya will show how organisations can harness cloud innovation to improve business resilience amid today’s challenges to operations, from global supply chain issues to staffing shortages.

Attendees will experience this “innovation without disruption” theme through a range of vertical-specific use cases that demonstrate how the Avaya OneCloud experience platform can enable organisations to deliver seamless customer and employee experiences without the need for wholesale technology refreshes that disrupt existing operations.

“Organisations are competing in an experience economy and they need advanced features and capabilities to deliver the experiences that their customers and employees demand. But they also need a migration path to rolling out these capabilities that does not involve the disruptive ripping and replacing of existing technology,” said Nidal Abou-Ltaif, President, Avaya International. “With the Avaya OneCloud platform and its extensive partner ecosystem, we can deliver cloud-based capabilities over the top of existing infrastructure, which is extremely important to our customers.”

Read more at source: ITWeb

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