Harnessing the Power of AI
AI has powerful potential when it comes to enhancing cybersecurity, with machine learning algorithms able to quickly and accurately detect malicious patterns, malicious activity, anomalies, and outliers that would have been almost impossible to discover before. AI-enabled technologies can detect intrusions or malicious activities across multiple networks and applications, identify potential malware that has never been seen before, and spot sophisticated phishing and ransomware attacks.
AI can be used to identify and protect against zero-day vulnerabilities, monitor user behaviour for potential insider threats and help organisations prioritise their security efforts. For example, User and Entity Behaviour Analytics (UEBA) uses AI to monitor user and entity data such as authentication logs, system activities, and access control lists to detect suspicious activity. Then, on the other hand, AI-powered Intrusion Detection Systems (IDS) use AI to monitor network traffic for suspicious patterns and malicious activities.
In addition, by automating certain processes, AI can help reduce security workloads and allow organisations to focus on more strategic elements of their security efforts. This can include AI-powered automated patching, which can track and patch software in real-time and dramatically reduce potential exposure to cyber-attackers. AI can also automatically identify anomalies in network traffic, improving a company’s ability to detect malicious activities. It can be used to detect malicious payloads, suspicious domain communication, and unexpected application activity.
Avoiding the pitfalls
While there are many benefits to leveraging AI in cybersecurity, organisations must take care to avoid the associated risks and vulnerabilities. Overreliance can be a significant issue – AI is a powerful tool, but relying too heavily on it can lead to a false sense of security, blinding organisations to security threats and unwanted activities occurring on their networks. In addition, AI is only as reliable as the data on which it is built. If the data sets used to train AI are biased and/or incomplete, then the intelligence will be biased and/or incomplete as a result. AI systems also need to be protected from data breaches and malicious actors, who could use the data to leverage an attack.
Certain best practices can be implemented to address these challenges, including the development of a comprehensive set of cybersecurity policies and guidelines. This should ensure that data security is prioritised and that processes are in place to address incompleteness and bias in the data. It is also important to establish monitoring processes that provide visibility into AI system decision-making and the data used to train and operate the AI system. The right IT partner can be instrumental in helping organisations ensure that their AI-enabled cybersecurity strategy is in line with these standards.
The future is AI
Cybercriminals are using AI to make their attacks more effective and efficient, automating the process of uncovering and exploiting security flaws in networks, systems, and applications. In addition, AI-based tools can be used to launch automated attacks and gain unauthorised access to systems. To counter this growing threat, organisations need to make use of AI themselves to implement robust security measures, policies, and procedures.
AI should form part of a multi-layered approach to cybersecurity, along with other technologies, proactive mitigation measures, and human expertise. AI-based tools can be used for threat detection, vulnerability management and automated incident response. Other technologies, such as antivirus software, firewalls, intrusion detection systems, and encryption methods, can be leveraged for additional protection.
Finally, organisations should leverage a team of cybersecurity professionals through their trusted IT partner to continuously monitor, analyse, and resolve threats, as well as develop a comprehensive cybersecurity strategy.
Editorial Contacts
In2IT
Saurabh Prasad
Senior Solution Architect
Tel. + 27 (0)11 054 6900
info@in2ittech.com
Evolution PR
Brian Sibanda
Tel: 063 593 9808
Email: brian@evolutionpr.co.za
Telviva 🔑 Key Features, Products, and Services
Telviva has an impressive range of market-leading cloud-based platforms that synchronise all the channels on single intelligent portals for more effective internal and external business communications. They have seamlessly integrated voice, video, and chat into their intelligent platform to enable you to have better-quality conversations with customers, suppliers, and staff.
To learn more about their main products and services, you can watch this video about Telviva One, read about their Contact Centre solutions, or download this brochure on Telviva for Microsoft Teams.
❓Why Choose Telviva
- Competitive prices
- Full-Suite provider
- Leading technical firm in South Africa
- Cost-effective, scalable and future-fit business communications
- Excellent and extensive customer experience
Best for: Medium- to large businesses seeking industry-leading business communications.
Customers include: Old Mutual, Servest, PSG Group Limited, Clickatell, Seacom, Prudential
🚨 Customer Support Options
- Telviva contact details (email or phone)
- Self-help user guides
- Online platform
- Telviva.co.za
- Telviva free call community
💎 How To Choose The Right VoIP Service Provider
If you want the best VoIP service provider, you must compare pricing, features, and customer service. One of the easiest ways to do this is through WhichVoIP’s provider directory. Simply select your desired category (VoIP providers in this case) and sort by location, reviews, views, or ratings. From there, you can explore the different options, features, prices, etc.
Our top tip is always to consider the VoIP service providers that have proven themselves in the market. Choosing the right provider is a consultative process and the more information you can supply about your environment, goals, objectives, and budget, the better. Doing this allows providers to build a solution that will meet your specific requirements – a win-win for both sides!
To keep up to date with the top-rated VoIP service providers in South Africa, subscribe to WhichVoIP’s newsletter here or visit whichvoip.co.za/voip/ for more information.
Telviva at a Glance 👀
About WhichVoIP
Since 2009, WhichVoIP.co.za has helped thousands of South African businesses to make better buying decisions for phone systems, VoIP, and connectivity. During this time, we’ve facilitated the connection of 45 000+ users through our network of 500+ telecom providers in our directory.
If you need a quote on a telephone system, VoIP, or other business communication solutions, click here to get one in a flash.
Visit our website for the latest telecoms news in South Africa, advertising options, and our comprehensive provider directory.
