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This article was originally published on IT-Online Saicom Voice Services has launched an intelligent virtual agent offering to automate common interactions between its clients and their customers. Developed by Inference Solutions and integrated... Read More
( Staff Writer ) | 58 Views | 0 Replies
RPA Software Revenue Forecast to Reach $1.3 Billion in 2019 EGHAM, UK, 24 June, 2019 — Robotic process automation (RPA) software revenue grew 63.1% in 2018 to $846 million, making it the fastest-growing segment of the global enterprise software... Read More
( Staff Writer ) | 88 Views | 0 Replies
It’s tax season and taxpayers registered for SARS e-Filing can start filing their personal income tax returns from 1 July 2019. For the over 335 000 people employed within South Africa’s ICT (Information and Communications Technology) sector*,... Read More
( Staff Writer ) | 113 Views | 0 Replies
CRM Is the Largest and Fast Growing Enterprise Application Software Segment SYDNEY, Australia, June 17, 2019 — Worldwide spending on customer experience and relationship management (CRM) software grew 15.6% to reach $48.2 billion in 2018, according... Read More
( Staff Writer ) | 113 Views | 0 Replies
The cloud is redefining sales oriented businesses and is completely reshaping customer engagement models by delivering new customer experiences. However, the biggest challenge facing these businesses is how to transform their sales force to... Read More
( Staff Writer ) | 90 Views | 0 Replies
By Faizal Badat, Senior Product Manager, Vox Blurb: While cost-conscious mobile customers are increasingly forgoing traditional cellular calls and using mobile app-based alternatives to benefit from lower data prices, these voice calling solutions... Read More
( Staff Writer ) | 95 Views | 0 Replies
Globally, employees’ willingness to go above and beyond at work, and their intent to stay with their employer, both increased modestly, according to 1Q19 data from Gartner’s Global Talent Monitor (GTM). The engaged workforce — those reporting both... Read More
( Staff Writer ) | 91 Views | 0 Replies
This article was originally published on TelecomReseller It’s probably fair to say that, for the previous 10 years or so, the accuracy of voice recognition technology often left a lot to be desired. But the growth of AI-based voice recognition has... Read More
( Staff Writer ) | 87 Views | 0 Replies
The axiom that “by failing to prepare, you’re preparing to fail,” holds especially true for corporate crisis management practices as digital disruption creates new risks and social media increases the likelihood that bad news will be shared —... Read More
( Staff Writer ) | 85 Views | 0 Replies
This article was originally published on TelecomReseller Vodia announces certification of Snom D7XX Series Product Line on Vodia Networks’ IOP, IP-PBX and Hosted PBX platforms BEAVERTON, OR / BOSTON, MA (June 4, 2019) Vodia Networks, a provider of... Read More
( Staff Writer ) | 122 Views | 0 Replies
This article was originally published on TelecomReseller Snom has launched the D717, an innovative entry-level model of the professional D7xx series of desk IP phones. Breaking the mould for devices of this type, the Snom D717 features a colour... Read More
( Staff Writer ) | 147 Views | 0 Replies
This article was originally published on BusinessTech Connection Telecom CEO David Meintjes has underlined the importance of capitalising on the cloud, and the potential impact of emerging technologies on traditional networks in South Africa.... Read More
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This article was originally published on AsiaOne Leo Huang talks about Yealink's latest developments, past performance, future plans and so much more XIAMEN, China, June 1, 2019 /PRNewswire/ -- Yealink, a renowned name in the unified communications... Read More
( Staff Writer ) | 94 Views | 0 Replies
This article was originally published on MyBroadband Telkom has released its financial results for the year ended 31 March 2019, which shows a massive decline in its fixed line subscriber base. Telkom now has 2,267,000 fixed-line subscribers, down... Read More
( Staff Writer ) | 151 Views | 0 Replies
This article was originally published on MyBroadband Telkom has stated that it is closer than any other mobile operator to deploying 5G services, provided it is supplied with enough spectrum. 5G promises low latencies and high-speed mobile... Read More
( Staff Writer ) | 189 Views | 0 Replies
This article was originally published on TelecomReseller Yealink, the global leading provider of enterprise communication and collaboration solutions, is thrilled to announce that its Conference Phone Series won the Best VoIP Device Award 2019 by... Read More
( Staff Writer ) | 190 Views | 0 Replies
This article was originally published on MyBroadband Telkom has released it Big Deal for June 2019. The deal is a SmartBroadband Uncapped Wireless All-Hours fixed-LTE package from the operator, available for R899 per month on a 24-month contract.... Read More
( Staff Writer ) | 190 Views | 0 Replies
This article was originally published on MyBroadband MWEB has launched its new fibre-to-the-home advertising campaign this month, taking aim at Telkom’s landline services. The advertisement features former Springbok coach and SuperSport personality... Read More
( Staff Writer ) | 140 Views | 0 Replies
This article was originally published on MyBroadband Many Telkom customers have complained of cable theft affecting their Internet connection, as copper cables used for ADSL connectivity are a prime target for thieves in South Africa. This has... Read More
( Staff Writer ) | 186 Views | 0 Replies
This article was originally published on Memeburn Surprise surprise. People who previously had fixed line internet solutions are slowly heading to fibre and LTE options, according to Telkom’s latest internet subscriber numbers. The SA telecoms... Read More
( Staff Writer ) | 132 Views | 0 Replies

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