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This article was originally published on IT-Online In a tough economic climate, businesses are constantly looking for new ways to improve their productivity and deliver service to their customers as quickly as possible. By Hannes van der Merwe,... Read More
( Staff Writer ) | 228 Views | 0 Replies
This article was originally published on IT-Online Itec SA has added the award winning Mitel MVO Hosted Solution to its stable. The range ? a combination of classical hardware phone system and modern software based communication servers ? will give... Read More
( Staff Writer ) | 679 Views | 0 Replies
As South African organisations continue to search for ways to drive down costs and improve efficiency and agility, they are increasingly looking to cloud computing to achieve this. This has forced service providers to re-look at their solution... Read More
( WhichVoIP ) | 1,116 Views | 0 Replies
Increased digital interaction is forcing forcing technology change, says Hannes van der Merwe, product manager at Itec Distribution. With digital interaction sharply increasing in contact centres, organisations will have to invest in revamping... Read More
( WhichVoIP ) | 952 Views | 0 Replies
Unified Communications (UC) technology is readily available in South Africa but proper connectivity may be hindering its growth. “In South Africa the [UC] technology has always been here but the connectivity has been a problem. It doesn’t help if... Read More
( WhichVoIP ) | 1,179 Views | 0 Replies