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This article was originally published on BusinessTech Global technology company Cisco has appointed Garsen Naidu as country manager for South Africa. Naidu has been with the company for eight years, his most recent position being head of the... Read More
( Staff Writer ) | 111 Views | 0 Replies
This article was originally published on TelecomPaper Cisco announced its intent to acquire privately-held CloudCherry, a CEM company based in Salt Lake City. CloudCherry provides customer journey mapping, out-of-the-box integrations, and... Read More
( Staff Writer ) | 130 Views | 0 Replies
This article was originally published on TechCentral Cisco is accelerating its push into the UC headset market with the release of new analytics and management tools for IT administrators. Cisco has added headset management and analytics tools to... Read More
( Staff Writer ) | 149 Views | 0 Replies
This article was originally published on IT-Online Working beyond physical boundaries is the promise of collaboration tools, but research shows that too few workers know where to go online to engage with partners or peers. Unveiling a host of Cisco... Read More
( Staff Writer ) | 146 Views | 0 Replies
This article was originally published on TechTarget Cisco is embedding BroadSoft-powered Webex calling into Webex Teams and will let businesses connect on-premises PBXs to the app. SAN DIEGO -- Users can now make phone calls through Cisco Webex... Read More
( Staff Writer ) | 207 Views | 0 Replies
This article was originally published on CRN Cisco has forecast ongoing increases in sales of IP handsets. Fernando Mousinho, director of product management in Cisco?s Unified Communications Technology Group, took to the company?s blog to reveal... Read More
( Staff Writer ) | 253 Views | 0 Replies
This article was originally published on TechTarget At BroadSoft Connections, the sponsors of which included Polycom and Yealink, Cisco wasn't shy about encouraging BroadSoft partners to begin selling Cisco phones and displays. Cisco is encouraging... Read More
( Staff Writer ) | 283 Views | 0 Replies
This article was originally published on TechTarget Cisco is looking to streamline its portfolio of UC apps, starting with the merger of BroadSoft UC-One and Webex Teams in the Cisco Webex cloud. Cisco is encouraging service providers that sell... Read More
( Staff Writer ) | 319 Views | 0 Replies
This article was originally published on TechTarget The integration of the BroadSoft cloud PBX with the messaging and meetings app Webex Teams gives midsize Cisco customers a clearer migration path to a cloud-only UC environment. Cisco has... Read More
( Staff Writer ) | 278 Views | 0 Replies
This article was originally published on BusinessLive At the Cisco research & development labs in Oslo, Norway, the company has made artificial intelligence (AI) the core of its next-generation video collaboration tools by using technology... Read More
( Staff Writer ) | 274 Views | 0 Replies
This article was originally published on NoJitter Read more at source. Examining the combined Cisco-BroadSoft offering and the impact it could have on the business communications market. While Microsoft continued to discuss its transition to Teams... Read More
( Staff Writer ) | 461 Views | 0 Replies
This article was originally published on NetworkWorld Cisco Webex users continue to experience intermittent problems today, some 24 hours after a complete outage of the collaboration system started ? a situation that prompted company CEO Chuck... Read More
( Staff Writer ) | 295 Views | 0 Replies
This article was originally published on TechTarget Cisco expanded its endpoint portfolio this week with the release of new wireless Cisco headsets and room displays.? Cisco has released new wireless headsets designed for use with UC apps such... Read More
( Staff Writer ) | 431 Views | 0 Replies
This article was originally published on Tenfold Are you in a high call volume environment? You?re probably familiar with how important it is to save time on each call while also ensuring the quality standards are met. For call centers, sales... Read More
( Staff Writer ) | 604 Views | 0 Replies
This article was originally published on NoJitter  Builds on relationships with Apple, Google in the contact center and for enterprise collaboration Cisco this week fortified relationships with partners Apple and Google, announcing new support and... Read More
( Staff Writer ) | 345 Views | 0 Replies
This article was originally published on BusinessTech Cisco has appointed Clayton Naidoo as the new GM for sub-Saharan Africa, based out of the Johannesburg office. In his role, Naidoo will oversee the implementation of Cisco?s strategy in the... Read More
( Staff Writer ) | 343 Views | 0 Replies
This article was originally published on NoJitter Rowan Trollope has been at the reins of Cisco?s Collaboration Group for almost five years, and just like that he?s gone to Five9? Cisco rocked the UC&C/team collaboration worlds on May 1, when... Read More
( Staff Writer ) | 362 Views | 0 Replies
This article was originally published on Tenfold Today?s enterprises rely on their communication capabilities to power their business tasks; from sales to customer service, ordering and fulfillment. A breakdown of information or the inability to... Read More
( Staff Writer ) | 619 Views | 0 Replies
This article was originally published on TechTarget Cisco's cloud contact center portfolio now includes BroadSoft's CC-One. The vendor will use the multi-tenant platform to target small and midsize businesses. Cisco will use BroadSoft's cloud... Read More
( Staff Writer ) | 424 Views | 0 Replies
This article was originally published on Forbes As I covered in my Microsoft Teams analysis here, chat-based tools are all the rage right now in business productivity, collaboration and ?future of work? conversations. A lot of them have popped up... Read More
( Staff Writer ) | 398 Views | 0 Replies

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